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Frequently Asked Questions

4 months ago

General Questions

Q:  Where can I get more information about the Coronavirus (COVID-19)?

A:  For more information about the Coronavirus diseases, also known as COVID-19, visit:


Q:  Who can I call with questions about COVID-19?

A:  Please call the Stanislaus County Emergency Operations Center (EOC) Information Line at (209)  558-7535.


Q:  My child was not in attendance the week of March 16th, will he or she be penalized if I kept them out of school due to COVID-19 concerns?

A:  No, your student will not be penalized as a result of your decision to keep him or her at home due to concerns over COVID-19. However, if you kept your child home the week of March 16th due to concerns over COVID-19, the absence is considered excused. 

Q:  Are promotion ceremonies canceled due to COVID-19?

A:  At this time all events through April 19, 2020 have been canceled.  No decisions have been made on events beyond April 19, 2020.  We will continue to monitor the situation closely and following state guidelines accordingly.


Q:  Does closing schools change the last day of school?

A:  At this time, there is no plan to change the last day of school, which is May 29.  


Q:  My student left items at school. Can we retrieve the items?

A:  No, all campuses are closed to the public and secure. The items will be there when schools reopen.   


Q:  Is staff working while schools are closed?

A:  Employees who provide “essential services” to keep the District functioning will continue to work through the school closures. Essential services include payroll, technology, school security, groundskeepers, maintenance and operations, etc. The majority of District staff will work from home to allow for proper social distancing.  


Q:  With schools closed, who can I call with questions?

A:  Call the District hotline at (209) 521-2800 for technology and distance learning support, counseling and mental health support services and information regarding the meal pick-up times and locations.  You can also call your school site and leave a message, but please allow 24-48 hours for a return phone call.


Q:  When will you know if the school closure time period will be extended?

A:  Currently, Empire Union School District sites are closed from March 19 through April 19. We will notify families in early April if the closure time period will be extended.


Meals For Students/Nutrition Services

Q:  When will meals be available?

A:  Meal pick-up will be available during the school closures and spring break for any student 18 years and under on a drive-through basis Monday-Friday. Students will receive lunch and a breakfast for the following day at each meal pick-up. See the linked schedule (Parent Resource) for a list of serve times and locations.

Students must be present to receive a meal. 


Q:  What other resources are there for families who need assistance with feeding their families?

A:  Please call 2-1-1 or visit 2-1-1 Stanislaus County for information on local food banks. 

Distance Learning

Q:  How do we access distance learning resources during the closure?

A:  Hard-copy practice packets were mailed home to all students TK-8.


Q:  If I don’t have home internet access, how can I get access to digital materials and information?

A:  There are two FREE options for internet access: 

Option 1: Charter is offering free Spectrum broadband and WIFI access for 60 days to households with K-12 and/or college students affected directly or indirectly by COVID-19. Those who do not currently have a Spectrum broadband subscription can call 1-844-488-8395 to enroll. Installation fees will be waived.

Option 2:  Comcast is offering free internet service for 60 days to those who have at least one child who qualifies for the National School Lunch Program (NSLP), receive HUD housing assistance, or are a veteran that receives federal or state public assistance; do not have outstanding debt to Comcast that is less than a year old; families with outstanding debt more than one year old may still be eligible; and live in an area where Comcast Internet service is available but have not subscribed to Comcast Internet service within the last 90 days. Call (855) 846-8376 for more information. There are no installation or modem fees.  


Q:  Is the work new content or is it a review of previously learned material?

A:  The work provided will be a review, although access to some digital content might include extended learning opportunities. 


Q:  Why aren’t my kids being taught new learning concepts? 

A:  School districts are charged with providing an equitable educational experience for all students, regardless of their background or circumstance. When in-person, personalized instruction is not available, it is impossible to ensure educational equity.  


Q:  Will the work be collected, recorded and/or graded? Will students be tested on the work?

A:  No, but parents are encouraged to review their child’s work and provide constructive feedback as part of the learning process. Students will not be tested on the work completed during school closures. 


Q:  Will my child get extra credit for completing the material?

A:  No.  


Q:  How much time will my child need to spend working on the optional learning resources?

A:  It is important for students to listen and take time to practice reading, writing, and calculating math concepts daily. Schedules are at the parents’ discretion. Currently, the school closure will encompass about fourteen days of instructional time (remember, spring break is April 10-19).  

Q:  With schools closed, who can I contact for help with issues or with questions about the practice work?

A:  Teachers can be contacted through their district email and/or Parent Square.  If you are unable to contact your child's teacher, please send an email to the site principal. 

Q:  If schools are closed beyond April 19, will my child get more educational guidance and materials?

A:  Yes.  Should schools be closure be extended beyond April 19, more educational guidance and materials will be provided.

Q:  What about testing?

A:  The following tests have been cancelled: 

  • CAASPP - State Testing 
                The Governor announced California is submitting a request to the US Department of 
                Education to suspend CAASPP testing for 2019-20 school year.   
  • District Benchmark Test(s)
  • Physical Fitness Testing (Grades 5 and 7)